It's such a fantastic concept: a database of customer service numbers with the buttons you need to push to skip the computers (and Indian call centers) to talk to a real, boner fidee Ameerikin who's just positively to be helping you with your problem. Unfortunately, while one of the best ideas I've ever seen, Dial Zero utterly fails in its implementation. It makes you wonder if the developer was under the effects of crack -- I mean, how hard is it to make a search box that actually searches? How about removing banner ads that obscure one of the most vital parts of the program? Don't get me started on the Latest Comments and Head-To-Head sections either -- I can't even begin to guess at their purpose. The sad thing is, Dial Zero for iPhone has a veritable feast of good reviews -- probably because it doesn't include hideous ads on Read More

I apologize for dropping off the face of the Earth on Hidden Gems the last couple weeks, but now I’m back, and have some great apps to share! This app premiered for free and then quickly jumped up to 99 cents. It was a steal at free and in my opinion worth a dollar. It’s the perfect example of an app not possible pre-OS 3.0. Face The Music lets you play any of the music from your music library and then share what you’re listening to on Twitter or Facebook. It works very well and plays the music from the iPod on your iPhone or iPod Touch, so even if you close the app, it keeps playing. Likewise, if you play a song using the iPod and want to share it, just pop over to Face The Music and you’re ready to share. There are other services that are similar to Read More